PMP-certified project lead · High-turnover frontline teams
Fix the system,not the people.
I lead the projects that fix onboarding, training and tools for frontline teams, so new hires get productive faster and stay longer.
People · Process · Performance
Sound familiar?
It looks like a people problem. It's usually a system problem.
New hires take months to get up to speed.
Root cause: no defined onboarding path
Every department does it differently.
Root cause: missing processes and handoffs
My managers escalate everything to me.
Root cause: managers were never trained to lead
We bought new software and nobody uses it.
Root cause: a rollout without training or follow-up
Good people keep leaving in the first 90 days.
Root cause: unclear expectations from day one
Nobody's on the same page.
Root cause: goals that never reach the front line
The return
Three results we build toward, and how we measure them.
Every project ties back to at least one of these. We agree on the measures with you up front and report against them at 30, 60 and 90 days.
Shorter onboarding cycles
New hires reach full productivity sooner because day one through day 90 is planned, owned and checked. Fewer early quits, less of your time answering the same questions.
- Days to full productivity, before and after
- 90-day new-hire retention
- Onboarding tasks finished on time
Integrated operations
HR, hiring and day-to-day operations follow one documented system. Handoffs stop falling through the cracks, and the business keeps running when someone is out.
- Core processes documented and in use
- Rework and missed handoffs
- Owner hours spent on HR issues
Aligned staff
Managers set clear expectations and give feedback early. Staff know what good looks like and how their work connects to the goals of the business.
- Manager check-ins completed
- Behavior change at 30, 60 and 90 days
- Turnover and engagement trends
Services
Fixed scope. Fixed price. Clear results.
Most clients start with the HR Systems Check-Up, then pick the fix that matters most.
HR Systems Check-Up
A review of your hiring, onboarding, handoffs between teams and manager practices. You get a prioritized fix list: what to fix first, what can wait, and what each gap is costing you now.
$2,500 – $3,000
Onboarding System Build
- Onboarding process from offer letter to day 90
- Role-specific first-week plans and checklists
- New-hire guide your team will actually use
- 30, 60 and 90-day manager check-ins
Change & Technology Adoption
- Rollout and communication plan for a new HR system or process
- Role-based training and quick-reference job aids
- Manager toolkit to lead the change with their teams
- Adoption checks at 30, 60 and 90 days
Manager Essentials Training
- Setting expectations and giving feedback
- Documentation and difficult conversations
- 1:1 templates and check-in scripts to use the next day
- Follow-up at 30, 60 and 90 days on what changed
Process & SOP Integration
- Map how work moves between roles and departments
- Remove duplicate steps and broken handoffs
- Standard operating procedures your team can follow
- Rollout support so the new way sticks
Fractional HR · $150/hour. Need ongoing support without a full-time HR salary? I act as your part-time HR project lead each month: onboarding, manager support, process fixes and system rollouts.
Ask about Fractional HRProject pricing is quoted after a free call, based on team size and scope. HR strategy and full training program builds are available by request.
How it works
Diagnose. Design. Deliver.
Diagnose
We review how hiring, onboarding, policies and management actually work today, through interviews, documents and process maps. We look for root causes, not symptoms.
Design
We build the fix around your team, your budget and your goals. You approve the plan and the measures before anything changes.
Deliver
We roll it out with your team, then check at 30, 60 and 90 days that people are working the new way and the numbers are moving.
Questions
Before you book
Do you work with my industry?
Yes, if you run frontline teams: warehouses, logistics and distribution, healthcare, and manufacturing. These are industries where turnover is high and every new hire needs to get up to speed fast.
Who do you work with?
Companies with hourly, high-turnover teams, where onboarding, training and too many disconnected tools are slowing people down.
Do I have to sign a long contract?
No. Each project has a fixed scope and a fixed price. Fractional HR runs month to month after an initial term.
How do I know it worked?
We agree on the measures before we start, such as days to productivity or 90-day retention, and report against them at 30, 60 and 90 days.
Can you help with a new HR system rollout?
Yes. We lead the process design, training and adoption so your team uses the new system. Software setup and data migration stay with your vendor.
Where do I start?
With the HR Systems Check-Up. In two weeks you'll know exactly what to fix first and what it's costing you.
Stop blaming people.
Start fixing what's broken.
Book a free 20-minute call, or tell me about your project in the form below. Either way, you'll leave with at least one fix you can make this week.
Tell me about your project
Tell me a little about your team and what's not working. I'll read every message myself and reply within 2 business days.